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Privacy and Cookie Policy

Privacy Policy



Tierratek collects the personal information you give us such as your name, address, phone number and email address. The information is provided by you when you purchase something from our store.

We also automatically receive your computer’s internet protocol (IP) address to provide us with location information for order processing when you browse our store. 

By signing up for our Newsletter, or by email authorization directly to a company representative, you may receive emails about our store, new products and other updates by our email marketing campaigns.




How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
You may withdraw your consent for us to contact you, the continued collection of your data, or the use or disclosure of your information at anytime. You can Opt Out by contacting us at unsubscribe@tierratek.com or mailing us at:


PO Box 882

Cypress, CA 90630




We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.




Our store is hosted on secure servers behind industry-standard Firewalls.

For transactions processed through direct payment, all information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For transactions placed over the phone or email, your payment information is electronically deleted, all written notations are shredded, and any forms you submit are held for the duration of the agreement and shredded when expired.



In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on external links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.




To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored for immediate use only at the credit card processor with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. We do not store your credit card records in our store database.




This site will use cookies to monitor activity during browsing of the site to log general usage statics and to improve the end-user experience. You may choose to opt-out by setting your browser to block or disable cookies.




We reserve the right to modify this privacy policy at any time, so please review it frequently so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.